Answerbell docs
 v1.2.0
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Support
how to get help.

Item support runs through CodeCanyon, as Envato's item support policy describes.

6 months included

01How to ask

  1. Check Troubleshooting and the console's Status page first.
  2. Open the item's Support tab on CodeCanyon and send your question with: the Answerbell version, Node.js version, what you did, what you expected and what happened, and the Status page result. Never send keys, passwords or .env.

02What support covers

Six months of item support are included with the purchase, as Envato's policy defines it: answering questions about the item, help with bugs and reported issues, and help with the included features. Installation on your server, customization and provider account setup are not part of item support.